Tenant FAQ


How do I report a maintenance item?

If you need maintenance in your rental home, please contact the WrightDavis Property Management using our online request form or call our office 24/7 at (813) 251-0001. Maintenance requests go straight to our Service desk team and are handled on an emergency / non-emergency basis.

*For police or fire emergencies, dial 911 before calling WrightDavis Property Management. For Gas Leaks, please leave the home immediately, and contact your power company, and WrightDavis Property Management. Your gas company will typically visit the home within 30 min to 1 hour to identify and correct gas leaks.

Do I need pre-approval to paint the home or make other changes?

Yes. If you are interested in painting or installing any interior or exterior fixtures, you must first obtain written authorization from the WrightDavis Property Management before such changes can be made.

What information about the home and community do you provide Renters?

Each rental home comes with a comprehensive Rental Binder containing information on how to turn on utilities, maintenance requests, and emergency contact information (generally they can be found in a kitchen pull out drawer). Community information links are found on our website. You will always have someone available at WrightDavis Real Estate to assist as you relocate into your new community.

Can I install cable or satellite TV at the property if not already installed?

Generally, yes. However, you must first obtain written permission from WrightDavis Property Management if there is no pre-existing cable or satellite equipment at the property. At some units you may be prohibited from installing a satellite dish in any location where the dish is visible from the ground or from any other unit in the area (i.e. Association restrictions). Installations shall be done by a professional, and any cost of installation is an expense of the tenant. Any damages to the property caused by the installation will be the responsibility of the tenant. All completed installations shall be permanent and will remain with the property after the end of the Lease.

Can I install extra telephone lines?

Generally yes. However, you must also obtain written permission from WrightDavis Property Management to do this. All additional costs of installing extra phone lines are the responsibility of the tenant as well as any damages caused by the installation.

What are my responsibilities if my company transfers me before the end of the lease?

Most leases are for a set period of time (fixed term). If you are transferred, ask your company what assistance they will provide if you need to “break a lease”. Let your property manager know what is happening as soon as possible so WrightDavis Property Management can begin marketing the property for a replacement tenant. Generally, the tenant breaking the lease will be responsible for re-leasing fees, advertising, turn-over costs, and any rent differences between the existing and new rent for the remainder of the original lease. We understand that events such as this can occur, and we will work with you to resolve your lease obligations as quickly as possible.

If you are in the military, you should provide a copy of your orders to your property manager, as there may be applicable laws that in some cases may permit you to break a lease. We can add military clauses into leases if requested before signing the lease that allow transferred personnel flexibility for PCS relocations.

Can I sub-lease the property? Or use the property in my business?

No. The lease agreement clearly states that the resident shall not sublet any portion of the property or assign the agreement without written consent from WrightDavis Property Management. You may not operate a business out of your rental home (including but not limited to providing sales, daycare services, business storage, or other non-residential business activities).

Can I rent a steam cleaner and clean the carpets myself when I move out?

No. Your rental agreement and rental discount provides that all carpets must be professionally cleaned using a company approved by WrightDavis Property Management.

Can I get a pet after move-in?

Pets must be authorized by separate Pet agreement. You will need to contact your property manager and obtain written permission for a pet. There is typically a pet deposit that is required, and the size and type of pet is subject to owner approval.

When and how should I give my notice to vacate?

It is important to refer to your lease for the specific terms in your own residential agreement. In most leases, notice to vacate must be received in the WrightDavis Property Management office in writing on or before the 1st of the month. Leases typically require a minimum 60 day notice, including Leases that have transitioned into a month-to-month status. So, if you are planning on moving at the end of your lease on 30 August, you will need to provide notification no later than 30 June. Please note: Notices received during a month, will be considered received at the end of a calendar month.

What happens if my roommate moves out or I want to add a roommate before the end of the lease?

If your roommate moves out, a written notice needs to be submitted to WrightDavis Property Management. Remember that adult tenants are jointly and singularly liable to ensure that the full rent is paid. You must have written permission from WrightDavis Property Management to substitute a roommate. It is not the responsibility of WrightDavis Property Management to arbitrate or mediate problems with multiple tenant situations.

If you want to add someone to the lease, the individual must complete a rental application and be successfully screened before moving into the property. There is an application fee of $50 per adult, and a lease amendment fee of $200 for coordinating and administratively amending the lease to add a roommate.

What happens to the disposition of a roommate’s security deposit after move-out?

Security deposits are collected as “security” for the property. Reimbursements to departing roommates are handled by the remaining tenants. No portion of the security deposit will be refunded individually by WrightDavis Property Management. All security deposits will be dispersed only at the end of the tenancy.

When is Rent Due?

Rent payments are due and collected on the first of the month. Late fees will apply for rents not received by the 3rd of the month. Late payments becomes part of your rental payment history, which can follow you as you move to a new location, or purchase a property. Without prompt communication with your property manager after a “Late” payment, an eviction process could commence at any time. The tenant will be held responsible for all Eviction, court filing, attorney, and collection costs resulting from late payments.

Can I be charged for maintenance at the property?

Yes, if resident damage or neglect causes the maintenance problem, you will be charged for it. Also, you can be billed for a service call if you miss a scheduled appointment with one of our maintenance contractors. For your protection, we perform a walk-thru inspection before you move in, as well as provide you with a comprehensive move-in checklist that documents any existing discrepancies in the home to keep on file.

Should I call you if we had an accident and know it was our fault?

Yes! We have very affordable and professional contractors that can fix anything and at volume discount rates. We can help you avoid emergency repair costs and can find the most affordable repair for you to minimize the impact of an honest oops! We appreciate your honesty in reporting the issue and will reciprocate with honest low cost repairs or cleaning that gets you back on track.


If you are looking for an exceptional property management company to either rent from or manage your rental property look no further. We have worked with WrightDavis and specifically Sharon H. within the maintenance department as a maintenance vendor for the past few months and she has gone above and beyond our expectations as a client. Sharon is very responsive and genuinely cares for their tenants and home owners. As a company we highly recommend them for your rental/management needs.
Evan M
01:02 02 Jan 19
As a manager for a Plumbing Co. i always expect high quality management work and certainly Wright Davis is one of the best companies to work with, Sharon delivers a high demand and very fast answering our concerns, information and approvals. Their Staff is highly Motivated making it easier and friendly atmosphere. I highly recommend Wright Davis for your future Property Management experience.
Jonathan Capestany
15:45 30 Dec 18
Initially we had an issue with making an appointment with Wright Davis and spoke with the owner who quickly contacted us and apologized. Joe made sure that we were able to look at one of the properties we were interested in and went above and beyond to make sure we were satisfied. Issues arise which can not always be prevented and Wright Davis made sure to make us feel that they put their customers first. We will definately be recommending them and using them in the future! Thank you Joe!
Mallory Pirolozzi
17:35 12 Nov 18
Outstanding Service!! WrightDavis Property Management Company is the best property management Company I've ever dealt with! Sharon Hernandez delivers outstanding service and is always quick in responding to questions and issues. I would highly recommend them to anyone seeking a property management company.
Tracy Sereque
15:56 28 Nov 18
My husband and I just bought our first house with Joe, who was recommended to us by a friend, and I can't say enough good things about the experience. He walked us through the entire process, explained things thoroughly, and kept us updated at every step. We appreciated his transparency and really felt he understood what we were looking for. We still can't believe what a smooth process our first-time home buyer experience turned out to be!!
Danielle Engle
03:25 14 Jan 19
I don’t know if I have enough space here to speak on how impressed I am with Shannon Goodwin at Wright Davis. I hired her onto a very unoptimal situation with a rental i had been managing from out of state for years which immediately turned into a sitcom level of drama with the tenants. At ALL times Shannon was on top of the situation, on top of communicating to me, on top of providing me with the resources I needed to handle everything. I very much look forward to working with her for years to come, as if she can do this well under such dire circumstances I can only imagine how well things will go once we have quality tenants (ones I didn’t put in myself like a moron) in my house. Thank you!
Eric Councill
19:41 18 Jan 19
Christine and Shelly are professional, timely, and AMAZING. Moving was so much easier with their help. I highly recommend!
Lindsey Zielinski
15:21 25 Jan 19
Working with WrightDavis, specifically Danielle in maintenance, as a vendor on several properties has been a pleasure! The level of professionalism, organization, and consistency is above and beyond what you receive from other property management companies. Looking forward to continuing our great relationship!
Stephanie Fox
17:00 29 Jan 19
Phil is a great property manager. My lease is expiring with in the next few months which I had forgot all about. Phil contacted me early and I expressed my interest in renewing at the same rate. He got with the owner and negotiated an extremely minimal increase which I was very grateful for. Thanks for all the hard work you do.
Mike Hunter
18:32 30 Jan 19
Wright Davis makes managing our property a dream! Communication is always great, and I never have to stress out or worry about our property because I know it in great hands. Their tenant selection process always brings in amazing tenants who care for the property like they own it. Staff is easy to reach, responsive in their communication, and knowledgable. We recommend them to all our friends and family who own rental properties.
Meg Harrison
15:28 31 Jan 19
Good property management companies are VERY HARD TO FIND. Finding an AMAZING one, well you can imagine how much more difficult that can be. WrightDavis is a DIAMOND IN THE ROUGH. Great team to work with right from the start & through continued tenancy. Great job on maintenance Danielle. Appreciate all you do!
Brandon P
17:02 28 Feb 19
Joe is a great realtor. He found me the perfect home for my family and I really appreciated his follow up approach. This was my first house and he made it very simple . Thanks again Joe!
Martha Fawcett
22:23 28 Feb 19
I applied for a rental property managed by this company. We ended up renting a different place, but the level of service, care, and responsiveness from Christine and Shellie was SUPERB!! They were extremely prompt with replies to my Zillow request, emails, and phone calls. A viewing was arranged promptly, and my application was screened and processed with a decision within 2-3 business days. After dealing with so many unresponsive or unprofessional property managers and owners during my 2 month search, I can firmly say that Wright Davis Property Management is a diamond in the rough! I highly recommend their services, and they will be my go-to the next time I am searching for property in Tampa.
chevonne brown
14:06 06 Mar 19
I worked with Shelly to become a first time home owner and she absolutely nailed it! I got the deal that I wanted and dealt with a friendly attitude while doing so. I am grateful for the opportunity for my new home and cannot wait to see what the future holds with this group! Would give Shelly 6/5 stars
chris Hancock
17:50 13 Mar 19
We are an elevator service and maintenance company and they are a client of ours and I must say they are an absolute pleasure to work with! The management team at Wright Davis is just amazing, and prompt to communicate with. I highly recommend them for your every Property Management needs! 🙂
Sunrise Elevator Co.
14:31 14 Mar 19
Worked with Shelly from start to move in day and she was phenomenal! She was always available to answer questions and address any concerns throughout the process. She is a pleasure to work with and would 10/10 recommend to family and friends.
Dylan Dengelegi
17:01 26 Mar 19
I just rented a new condo through Wright Davis the application process was super easy. My property manager contacted me the next day after applying and I signed a 2 year lease right away. I am moving in this weekend and I am tremendously happy! I highly recommend renting through Wright Davis!
Nicole Wittry
00:58 28 Mar 19
Great company we have had the same property manager for 3 years. They are pro active so I don't have to micro-manage like i had to with a different company. I am free to enjoy my own time, worry free thanks to Wright Davis!
A Google User
21:06 01 Apr 19
I applied for an apartment, it was so easy I'm moving in next week! I'm so excited it's a beautiful property that has a nice pool. When I was looking for my new place I found Wright Davis to have the nicest properties in the best areas of Tampa!
Kimberly Bari
00:52 05 Apr 19
As a manager for a Plumbing Co. i always expect high quality management work and certainly Wright Davis is one of the best companies; i do work with Danielle W. handling her plumbing maintenance requests. She stays in communication with me about all work orders and handles additional request for owner authorization with a quickness. If your looking for a great property management company, WrightDavis is where it's at.
Jonathan Capestany
12:23 05 Apr 19
I have been renting from Wright Davis for a little over a year, they truly are quick to respond to all our maintenance request. Most recently we had a concern with the AC unit, since we live in Florida, this can be a huge inconvenience. I sent a Maintenance Request via the tenant portal, within seconds Dana Richman had replied to me, pictures were sent and the owner contacted, all within 15 minutes! The service they provide is top notch! Thank you Dana for taking care of us!
Donica Castellow
14:06 12 Apr 19
Many thanks to Shelly, Shannon and Danielle for helping me rent my dream property in Terra Ceia, FL. From the first moment the property was listed, to taking a tour of the home and then locking in the contract these awesome ladies worked tirelessly to ensure a smooth transition.The entire process was super easy and I would highly recommend Wright Davis and their team for all of your real estate needs.Sincerely,Nick
Nick Baxter
17:56 19 Apr 19
Shannon, Danielle, Dana and Shelly have been amazing to work with! I appreciate their professionalism and understanding of how stressful it can be to relocate. They have made it as easy as it can be and I am grateful for this experience.
Adrianna Tomljanovich
03:01 27 Apr 19
I rented at wright Davis about 2 years ago after moving from San Diego. I put in my application online it cost $75. I was assured by my property manager that the home was very clean and ready to be moved into. I never got to view it in person but had to go off of pictures and the word of Wright davis. I put all my faith in them and was not let down. The move in process was easy and the home was in perfect condition. I have been very happy with this company you can trust their word and that means alot.
Stacy Johnson
01:19 26 Apr 19
We rented from WrightDavis for a year and then purchased our home with their help. Christine was our property manager during rental and she always responded quickly and professionally, and accomplished what we needed. Joe was a pleasure to work with throughout the home buying process. Even though he was the seller's broker, he answered all our questions and supported us the whole way. Joe Wright is an expert at what he does, an exceptional communicator, and a person with integrity and pure motives. Highly recommend this company.
Molly Quintero
12:36 10 May 19
We are a vendor for Wright Davis and I will say they are an absolute pleasure to deal with. In this business, efficiency is key and WD definitely has that which makes our job so much easier. We always smile when we get a work order from Danielle!
Jennifer Bauer
12:53 22 May 19
I have been renting through Wright Davis for over 3 years, and it has been a really wonderful experience. We rarely have any issues, but on the few occasions I had to request maintenance they would respond immediately, and someone would be available for the repair as soon as my own schedule allowed. We've had to move a lot over the years, and had to use quite a few different rental companies, and this has definitely been our best experience.
Julia D
13:00 29 May 19
Wright Davis provided an easy and smooth transition into our new house. We saw the House we loved and within two weeks we were ready to move in. Thank you so much for helping us find our dream home.
Alexander Edwards
12:50 30 May 19
Fast response! Made everything really easy to do even though we weren't in town, and even made sure we we're the right fit for the property. Very excited to move to Tampa! Thank you!!!
Jennifer Johnson
18:34 10 Jun 19
I personally have had a lot of help from Dana Richman. She has been great to work with and very professional. Dana is very fast to respond and great with following up. For future tenants I would recommend her over anyone else Wright Davis has.
Bobby Trent
19:44 19 Jun 19
I have worked with Wright Davis as a painting vendor. They do a great job getting homes to rent for their clients. Dana makes sure we are on the same page so we can get the other vendors scheduled to have the home ready for the new tennants in time. I'm looking forward to working with Dana and the rest of the Wright Davis crew.
Chris Cherok
15:55 19 Jun 19
Shelley & Christine were super helpful and knowledgeable throughout my move in process. Super happy with how smoothly everything went. Thank you ladies!
Kelly Washam
13:32 28 Jun 19
Wright Davis Property Management is the absolute BEST property management and realty company in the Tampa Bay area. We used their services to buy our home in 2014, and then to sell our home earlier this month. When we were purchasing as first-time home buyers in 2014, our awesome realtor, Joe Wright, walked us through the process and was very informative. The selling process was even easier. The team at Wright Davis took care of everything for us and there's no other property management nor realty company that will take care of you better than this company. Thank you for everything Joe and Wright Davis Property Management!
Jonathan B
16:33 17 Jul 19
My company provides handyman service to owners/tenants and we work with several property management companies in the Tampa area. It is always a pleasure working with WrightDavis. We are very appreciative of the growing relationship we have with Danielle in maintenance. She makes sure that everything is very clear for us so there is no confusion on the work my techs need to complete for the property.
D Williams
18:06 25 Jul 19
Many thanks to Danielle for all your help in get the repairs completed in our home. The communication has been great throughout the entire process. We look forward to many more years of service from WrightDavis. Keep up all the great work.
Bobby Joe D
17:51 25 Jul 19
I would like to take this opportunity to thank the staff at Wright Davis for not only managing our rental property in Tampa, but for also selling it when we decided to move on from it. We live in Hawaii and needed someone that we could trust to work on our behalf and look out for our best interest. They exceeded our expectations in every way. When it came time for us to sell the property Kayla helped us from start to finish. She had it sold in a matter of weeks for the price we were asking and closing was a breeze. Kayla was very easy-going, caring, polite, professional and very responsive, even with the six hour time difference. I highly recommend this company for both management and to sell your property. You will be glad you did. Thanks again for everything.
Gary Gindlesperger
05:41 29 Jul 19
Thank God for Wright Davis! The staff is super helpful and always respond promptly. Moving from New York City to Florida was scary but having a wonderful team who helped every step of the way made it so easy. I'm grateful for all of their help and I'm looking forward to this new journey. Shannon and Shelly thank you for your help, time and patience!
paloma a
15:08 31 Jul 19
Wright Davis now manages three of my investment properties in Tampa. My experience with Joe and his team of professionals has been great. Most recently I had the pleasure of working with Suzan and Kayla who were very helpful throughout the process of getting my newest property rented. As an investor that lives out of town, it is great knowing that my properties are in good hands!
Ryan MacIntosh
18:05 30 Aug 19
Thank God for Wright Davis! The staff is super helpful and always respond promptly. Moving from New York City to Florida was scary but having a wonderful team who helped every step of the way made it so easy. I'm grateful for all of their help and I'm looking forward to this new journey. Shannon and Shelly thank you for your help, time and patience!
paloma a
15:08 31 Jul 19
I’m new to this area and am completely lost. I called Wright Davis and spoke with Suzan. She spent quite a bit of time to answer all of my questions. She shared her moving experience with me... this helped a lot. Just waiting for that new job offer.
13:46 14 Sep 19
Wright Davis has been great to work with. Shelly has been extremely helpful with the process of applying and getting approved for the perfect place. The staff is extremely responsive and helps to get things done in a very timely manner. It has been a pleasure to work with them and we look forward to living in our new space!
Paige Jaffe
19:30 07 Oct 19
Please pass along my thanks to Shelly, Tiffani, Suzan, and Danielle. They really made my application process as painless as possible. There were a couple of trying moments but they let me know exactly what I needed to get through them. Again, many thanks for their help.
Bob Hartshorne
21:28 24 Oct 19